Privacy Policy
1. General description of the platform
YouEver is a web and mobile platform dedicated to the digital commemoration of living and deceased individuals, including animals. It offers personalized digital spaces (memorial profiles) where individuals, family, friends, and acquaintances can:
- Upload multimedia content (photos, videos, audio, text)
- Leave messages and testimonials
- Interact through comments or reactions
- Enable AI-powered content (e.g., an AI-generated voice message of the deceased)
- Purchase commemorative services and products through an integrated B2B marketplace
2. Main features
2.1 User Area (B2C)
- Registration and Login
- Create a commemorative profile
- Upload multimedia content
- Enable AI content (voice, text, video)
- Memory book
- Events and recurring notifications
- Payments via Stripe
- Sharing and privacy settings
2.2 B2B Marketplace Area
- Dedicated access for providers (e.g., funeral homes, digital artists, florists, printers, sculptors, law firms, etc.)
- Product/Service catalog management
- Publish product/service pages with images, descriptions, and prices
- Availability and covered areas (e.g., local delivery)
- Order intake and payments
- Orders placed by end users
- Payments intermediated by YouEver
- Commission retained by the platform
- Reviews and ratings system
- User feedback on received services/products
- Provider dashboard
- Sales statistics, order management, invoicing
3. Types of data processed
- End users (B2C):
- Name, email, password, deceased’s personal details, uploaded content, preferences
- Browsing data and behavior analytics
- Payment data (managed by Stripe)
- Providers (B2B):
- Company identification and tax data
- Legal representative’s data
- Bank details (for payment settlements)
- Product catalog, images, price lists
- Sales statistics
4. Purposes of processing
- B2C: service delivery, experience personalization, security, marketing (with prior consent)
- B2B: sales intermediation and management, accounting and commission payments, commercial communications
5. Hosting and infrastructure
- AWS Cloud
- Data backup and encryption
- Tracked and authenticated access
- GDPR compliance
6. Handling sensitive content and moderation
- User-uploaded content may be subject to review
- Providers must guarantee the legality and quality of the services offered
- Moderation in case of reports
7. Data retention
- Data is retained for the time strictly necessary to provide the service
- Possibility to delete or export data upon request